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Reference articles

Below is a list of various articles which have informed our thinking in the area of employee engagement and we thought you might be interested in reading some of them...

  • Bates, S. (2004), “Getting Engaged”, HR Magazine, February, pp. 44-51.
  • Bauer, T. N., Erdogan, B., Liden, R. C. and Wayne, S. J. (2006), “A Longitudinal Study of the Moderating Role of Extraversion: Leader-Member Exchange, Performance, and Turnover During New Executive Development”, Journal of Applied Psychology, Vol. 91, NO. 2, pp. 298-310.
  • Baumruk, R. (2004), “The Missing Link: The Role of Employee Engagement in Business Success”, (report of a Hewitt Associates/Michael Treacy study), Workspan, November, pp. 48-53.
  • Baumruk, R. (2006), “Why Managers are Crucial to Increasing Engagement: Identifying Steps Managers Can Take to Engage Their Workforce”, Strategic HR Review.
  • Breland, J. W., Treadway, D. C., Duke, A. B. and Adams, G. L. (2007), “The Interactive Effect of Leader-Member Exchange and Political Skill on Subjective Career Success”, Journal of Leadership & Organizational Studies, Vol. 13, No. 3, pp. 1-14.
  • Cheese, P. and Cantrell, S. (2005), “How to… Integrate Corporate Culture and Employee Engagement”, Strategic HR Review, Vol. 4, No. 6, pp. 5.
  • CIPD (2006), Working Life: Employee Attitudes and Engagement 2006.
  • The Conference Board (2003), Linking People Measures to Strategy, Research Report R-1342-03-RR, New York: NY.
  • Cox P and Parkinson, A. P. (2002), “Values and their impact on the changing employment relationship”, in Hollinshead G, Nicholls P, and Tailby S, Employee Relations (2nd edn), FT Prentice Hall.
  • Csikszentmihalyi, M. (1990), Flow: The Psychology of Optimal Experience, New York: Harper.
  • Drizin, M. (2005), “Lets Get Engaged: Benchmarks Help Employers Drive Results”, Workspan, April, pp. 46-51.
  • Erdogan, B. and Liden, R. C. (2006), “Collectivism as a Moderator of Responses to Organisational Justice: Implications for Leader-Member Exchange and Integration”, Journal of Organizational Behavior, Vol. 27, No. 1, pp. 1-17.
  • Erdogan, B., Liden, R. C. and Kraimer, M. L. (2006), “Justice and Leader-Member Exchange: The Moderating Role of Organizational Culture”, Academy of Management Journal, Vol. 49, No. 2, pp. 395-406.
  • Finegan, J. E. (2000), “The Impact of Person and Organizational Values on Organizational Commitment”, Journal of Occupational and Organizational Psychology, Vol. 73, pp. 149-169.
  • Fleming, J. H., Coffman, C. and Harter, J. K. (2005), “Managing Your Human Sigma”, Harvard Business Review, Vol. 83, No. 7/8, pp. 106-114.
  • The Future Laboratory (2004), Collaborative Futures: Recruitment, Work and the Changing Nature of the Global Organisation.
  • Gerstner, C. R. and Day, D. V. (1997), “Meta-Analysis Review of Leader-Member Exchange Theory: Correlates and Construct Issues”, Journal of Applied Psychology, Vol. 82, No. 6, pp. 827-844.
  • Gibbons, J. (2006), Employee Engagement: A Review of Current Research and Its Implications, The Conference Board.
  • Graen, G. B., Hui, C. and Taylor, E. A. (2006), “Experience-Based Learning About LMX Leadership and Fairness in Project Teams: A Dyadic Directional Approach”, Academy of Management Learning & Education, Vol. 5, No. 4, pp. 448-460.
  • Graen, G. B. and Uhl-Bien, M. (1995), “Development of Leader-Member Exchange (LMX) Theory of Leadership Over 25 Years: Applying a Multi-Level Mullet-Domain Perspective”, Leadership Quarterly, Vol. 6. pp. 219-247.
  • Greguras, G. J. and Ford, J. M. (2006), “An Examination of the Multidimensionality of Supervisor and Subordinate Perceptions of Leader-Member Exchange”, Journal of Occupational & Organizational Psychology, Vol. 79, No. 3, pp. 433-465.
  • Gubman, E. (1998), The Talent Solution: Aligning Strategy and People to Achieve Extraordinary Results, New York: McGraw Hill.
  • Harley, A. and Lee, D. (2005), “How O2 Built the Business Case for Engagement: Revitalizing an Employee Engagement Program and Gaining Senior Buy-in”, Strategic HR Review, Vol. 4, No. 6, pp. 24-27.
  • Harris, K. J., Harris, R. B. and Eplion, D. M. (2007), “Personality, Leader-Member Exchanges, and Work Outcomes”, Journal of Behavioral & Applied Management, Vol. 8, No. 2, pp. 92-107.
  • Harris, K. J. and Kacmar, K. M. (2006), “Too Much of a Good Thing: The Curvilinear Effect of Leader-Member Exchange on Stress”, Journal of Social Psychology, Vol. 146, No. 1, pp. 65-84.
  • Harrison, D. A., Newman, D. A. and Roth, P. L. (2006), “How Important are Job Attitudes? Meta-analytic Comparisons of Integrative Behavioural Outcomes and Time Sequences”, Academy of Management Journal, Vol. 49, No. 2, pp. 305-325.
  • Harter, J. K., Schmidt, F. L. and Hayes, T. L. (2002), “Business-Unit-Level Relationship Between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-Analysis”, Journal of Applied Psychology, Vol. 87, No. 2, pp. 268-279.
  • Hertzberg, F., Mausner, B. and Snyderman, B. (1959), The Motivation to Work, New York: John Wiley.
  • IES (2004), The Drivers of Employee Engagement.
  • Kahn, W. A. (1990), “Psychological Conditions of Personal Engagement and Disengagement at Work”, Academy of Management Journal, Vol. 33, No. 4, pp. 692-724.
  • Liden, R. C. and Maslyn, J. M. (1998), “Multidimensionality of Leader-Member Exchange: An Empirical Assessment through Scale Development”, Journal of Management, Vol. 24, No. 1, pp. 43-72.
  • Luthans, F. and Church, A. H. (2002), “Positive Organizational Behaviour: Developing and Managing Psychological Strengths”, Academy of Management Executive, Vol. 16, No. 1, pp. 57-75.
  • Maslow, A. (1954), Motivation and Personality, New York: Harper & Row.
  • May, D. R., Gilson, R. L. and Harter, L. M. (2004), “The Psychological Conditions of Meaningfulness, Safety and Availability and the Engagement of the Human Spirit at Work”, Journal of Occupational and Organizational Psychology, Vol. 77, pp. 11-37.
  • McBain, R. (2006), “Employee Engagement: The Emergence of a New Construct?”, Manager Update, Vol. 17, No. 4.
  • Melcrum (2005), “Employee Engagement: How to Build a High-performance Workforce”, Research Summary, Melcrum.
  • Oakley, J. (2005), The Road to an Engaged Workforce, Forum for People Management and Measurement, Evanston, Ill.
  • Oldham, G. R. and Cummings, A. (1996), “Employee Creativity: Personal and Contextual Factors at Work”, Academy of Management Journal, Vol. 39, pp. 607-634.
  • Parkinson, A. P. (1998), “The Changing Nature of the Employment Relationship: Mapping a Subjective Terrain of the Psychological Contract”, DBA Thesis, Henley Management College.
  • Reichheld, F. (2001), “Lead for Loyalty”, Harvard Business Review, July-Aug, pp. 76-84.
  • Richer, S. F. and Vallerand, R. J. (1995), “Supervisors’ Interactional Styles and Subordinates’ Intrinsic and Extrinsic Motivation”, The Journal of Social Psychology, Vol. 135, No. 6, pp. 707-722.
  • Robbins, S. P. (1991),  Organizational Behaviour: Concepts, Controversies, and Application,  5th ed,  New Jersey: Prentice-Hall.
  • Robinson, D., Perryman, S. and Hayday, S. (2004), The Drivers of Employee Engagement, Research Summary, Institute for Employment Studies.
  • Salanova, M., Agut, S. and Peiro, J. M. (2005), “Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate”, Journal of Applied Psychology, Vol. 90, No. 6, pp. 1217-1227.
  • Schaufeli, W. B. and Bakker, A. B. (2004), “Job Demands, Job Resources, and their Relationship with Burnout and Engagement: A Multi-sample Study”, Journal of Organizational Behaviour, Vol. 25, pp. 293-315.
  • Schriesheim, C. A., Castro, S. L. and Cogliser, C. C. (1999), “Leader-Member Exchange (LMX) Research: A Comprehensive Review of Theory, Measurement, and Data-analytic Practices”, Leadership Quarterly, Vol. 10, No. 1, pp.63.
  • Scott, S G and Bruce, R A (1994), “Determinants of Innovative Behaviour: A Path Model of Individual Innovation in the Workplace”, Academy of Management Journal, 37(3) pp 580-607.
  • Smythe, J. (2005), “The Democratization of Strategy and Change: Headlines From a Recent Study into Employee Engagement”, Communication World, March-April, pp. 32-35.
  • Sparrowe, R. T., Soetjipto, B. W. and Kraimer, M. L. (2006), “Do Leaders’ Influence Tactics Relate to Members’ Helping Behavior? It Depends on the Quality of the Relationship”, Academy of Management Journal, Vol. 49, No. 6, pp. 1194-1208.
  • Stairs, M., Galpin, M., Page, N. and Linley, A. (2006), “Retention on a Knife Edge: The Role of Employee Engagement in Talent Management”, Selection & Development Review, Vol. 22, No. 5, pp. 19-23.
  • Tierney, P., Farmer, S. M. and Graen, G. B. (1999), “An Examination of Leadership and Employee Creativity: The Relevance of Traits and Relationships”, Personnel Psychology, Vol. 52, No. 3, pp.591-620.
  • Walker Information Inc. (2005), The Walker Loyalty Report for Loyalty in the Workplace, Research Summary.